Caio Lucon
About Caio Lucon
Caio Lucon is a Customer Success Coach at Unbounce in Vancouver, British Columbia, with extensive experience in export customer service and sales across North America.
Title and Current Role
Caio Lucon currently holds the position of Customer Success Coach at Unbounce. He has been in this role since 2016 and is based in Vancouver, British Columbia, Canada. His extensive experience in customer service and sales supports his current responsibilities in ensuring customer satisfaction and success.
Professional Experience
Caio Lucon has a rich professional background in customer service and sales, spanning multiple companies and regions. He began his career at International Paper in Memphis, Tennessee, where he worked as an Export Customer Service Assistant from 2001 to 2005. He was later promoted to Export Sales Assistant from 2005 to 2009. Lucon then joined Copap Inc. as an Export Customer Service Representative from 2009 to 2011 in Canada. Continuing his career in customer service, he worked at Biztree in Montréal, Quebec, as an International Customer Service - Technical Support and Sales Representative and Translator from 2012 to 2016.
Education and Expertise
Caio Lucon boasts a diverse educational background. He studied Marketing at Concordia University in 2011 and Education in 2010. Additionally, he earned a Bachelor's degree from Universidade Adventista, completing his studies from 2000 to 2003. His education has equipped him with valuable knowledge applicable to his roles in customer service and sales.
Multilingual Proficiency
Fluent in multiple languages, Caio Lucon leverages his linguistic skills to provide exceptional customer service to international clients. This proficiency aids in communicating effectively and resolving issues for a diverse customer base, enhancing satisfaction and customer retention.
Background in Export Customer Service and Sales
Caio Lucon has built a substantial background in export customer service, having held roles in this field across various companies. His positions at International Paper and Copap Inc. have given him years of experience, further boosting his expertise in handling international customer relations and export operations.