Kelly Paterson
About Kelly Paterson
Kelly Paterson is a Customer Success Manager at Unbounce in Berlin, Germany, with a diverse background in customer service and support roles across various companies.
Current Position at Unbounce
Kelly Paterson currently serves as the Customer Success Manager at Unbounce, a role she has been holding since 2021. Based in Berlin, Germany, she is focused on ensuring customer satisfaction and fostering long-term client relationships. Her role involves strategic planning, providing personalized support, and spearheading customer retention programs.
Previous Roles at Unbounce
Before becoming the Customer Success Manager at Unbounce, Kelly Paterson held various positions within the company. She was a Senior Service Support Specialist from 2020 to 2021, where she provided high-level support and oversaw service quality. Prior to that, she worked as a Service Support Coach from 2019 to 2020, focusing on training and mentoring team members. All these roles were based in Berlin, Germany.
Experience at Wartenberger Club GmbH
Kelly Paterson worked at Wartenberger Club GmbH as a Sport und Fitnesskauffrau for seven months from 2018 to 2019. In this role, she was involved in the operational management of sports and fitness activities, possibly coordinating events and engaging with club members.
Career at YEAY
From 2016 to 2018, Kelly Paterson served as a Customer Service Manager at YEAY in Berlin und Umgebung, Deutschland. During her two-year tenure, she was responsible for managing customer service operations, focusing on enhancing customer satisfaction and resolving client issues.
Education at Mackie Academy
Kelly Paterson studied at Mackie Academy, completing her GCSE and achieving her high school diploma from 2001 to 2007. This foundational education provided her with the necessary skills and knowledge to embark on her diverse career path.