Patricia Seyde Abad (She/Her)
About Patricia Seyde Abad (She/Her)
Patricia Seyde Abad is a Senior Onboarding Specialist and Sr. Conversion Intelligence Specialist at Unbounce, fluent in five languages and holding advanced degrees in Translation and Interpreting, and International Tourism, Hospitality, and Event Management.
Current Position at Unbounce
Since 2021, Patricia Seyde Abad has been working at Unbounce in a dual role as a Senior Onboarding Specialist and Senior Conversion Intelligence Specialist (Sales). She is based in Berlin, Germany. Her responsibilities include leading high-value sessions for new customers, focusing on Marketing and Conversion Intelligence, and creating a positive first impression during the trial period by delivering exceptional customer service.
Previous Roles at Unbounce
Prior to her current role, Patricia served as a Customer Onboarding Specialist - Sales at Unbounce from 2020 to 2021 in the Berlin Area, Germany. During this time, she focused on assisting new customers with their onboarding process, ensuring a smooth transition and an enhanced customer experience.
Career History
Before joining Unbounce, Patricia Seyde Abad worked at Bosch Service Solutions as an International Customer Service Representative from 2018 to 2019 in Berlin, Germany. She also held the position of Student's Services Coordinator at Academic Programs International (API) in Barcelona, Spain, from 2017 to 2018. Additionally, Patricia worked as a Translation Project Coordinator at TransPerfect from 2016 to 2017 and as an English teacher at Kids&Us from 2015 to 2016, both in Barcelona, Spain. These roles have collectively honed her expertise in customer service, project coordination, and teaching.
Educational Background
Patricia Seyde Abad holds a Master's Degree in International Tourism, Hospitality, and Event Management from the Berlin School of Business & Innovation, which she earned in 2021. She achieved a Bachelor Degree in Translation and Interpreting from the Universitat Autònoma de Barcelona, where she studied from 2011 to 2016. Additionally, she completed an ERASMUS exchange program at Swansea University in 2014 and took an ELE Spanish as a Foreign Language teaching course at Tía Tula Colegio de Español in Salamanca, Spain, in 2017.
Multilingual Proficiency
Patricia Seyde Abad is fluent in five languages: English, Spanish, German, French, and Catalan. This multilingual capability allows her to effectively communicate with a diverse range of clients and colleagues, enhancing her performance in customer-facing roles and international collaboration.