Cynthia Gleason
About Cynthia Gleason
Cynthia Gleason serves as Vice President at UniBank for Savings, where she has worked for over two decades in Government Banking. She holds a Bachelor of Science in Business Administration from New England College of Business and Finance and has extensive experience in client coordination, product enhancement, and staff management.
Current Role at UniBank
Cynthia Gleason serves as Vice President at UniBank for Savings, a position she has held since 2001. In this role, she focuses on Government Banking, overseeing various operations and initiatives. Her responsibilities include recruiting, training, and managing customer service staff to ensure high-quality service delivery. She also creates back-office processes, product manuals, and marketing materials to support the bank's offerings.
Previous Experience at UniBank
Cynthia Gleason has extensive experience at UniBank for Savings, having worked there for nearly three decades. She began her career as a Senior Teller from 1994 to 1998, where she gained foundational banking skills. Following this role, she served as a Commercial Loan Assistant from 1998 to 2001, further developing her expertise in banking operations before advancing to her current position.
Education and Expertise
Cynthia Gleason earned a Bachelor of Science in Business Administration from the New England College of Business and Finance, completing her studies from 2013 to 2017. Her educational background in Banking and Finance provides her with the knowledge necessary to excel in her current role and contribute to the banking sector effectively.
Product Development and Management
In her role at UniBank, Cynthia Gleason coordinates with clients, third-party software vendors, and internal teams to develop and launch product enhancements. She focuses on maximizing end-user experience and generating additional revenue opportunities. Notably, she supervised the growth and brand management of the UniPay product and consulted with management and software partners to launch UniBank's proprietary online payment software.