Elizabeth Convent
About Elizabeth Convent
Elizabeth Convent serves as a Customer Contact Center Supervisor at Unibank for Savings, where she has worked since 2019. She has previous experience in customer service and sales from her time at Unibank and The Walt Disney Company.
Current Role at UniBank
Elizabeth Convent currently serves as the Customer Contact Center Supervisor at UniBank for Savings. She has held this position since 2019 and is based in Whitinsville, Massachusetts. In her role, she oversees the operations of the customer contact center, ensuring efficient service delivery and customer satisfaction. Her experience in customer service roles within the bank has contributed to her effective management of team dynamics and customer interactions.
Previous Experience at UniBank
Elizabeth Convent previously worked at UniBank for Savings in various capacities. She began her tenure as a part-time teller from 2015 to 2016 in Uxbridge, Massachusetts, where she gained foundational banking experience. Following this role, she advanced to the position of Customer Contact Center Representative II from 2016 to 2019 in Whitinsville, Massachusetts. These roles provided her with extensive knowledge of customer service protocols and banking operations.
Experience at The Walt Disney Company
Elizabeth Convent has a background in retail and customer service from her time at The Walt Disney Company. She worked as a Sales Associate from 2011 to 2014, where she engaged with customers and promoted merchandise. Additionally, she participated in the Disney College Program as a Merchandise Intern for four months in 2015 and served as a Merchandise Intern for five months in 2011. These experiences enhanced her skills in customer engagement and sales.
Educational Background
Elizabeth Convent pursued her education at Arcadia University, where she earned a bachelor's degree from 2011 to 2014. She also attended Temple University in 2010 and studied at the University of Stirling in 2013, although her time at these institutions was brief. Her educational background has provided her with a solid foundation for her professional career.