Joyce Buck
About Joyce Buck
Joyce Buck serves as the Managing Director for the Seattle Market at Unify Consulting, a position she has held since 2021. With extensive experience at Verizon Wireless in various leadership roles, she has developed a reputation for building effective service and operations teams.
Work at Unify Consulting
Joyce Buck has been serving as the Managing Director for the Seattle Market at Unify Consulting since 2021. In this role, she oversees operations and strategic initiatives within the Seattle area. Prior to her current position, she worked as an Account Director at Unify Consulting from 2020 to 2021. Her experience at Unify Consulting reflects her commitment to enhancing service delivery and operational efficiency.
Experience at Verizon Wireless
Joyce Buck has extensive experience at Verizon Wireless, where she held various director-level positions from 2000 to 2018. Her roles included Director of Process Design & Engineering, Director of Wireless Project Management Organization (PMO), and Director of Business Sales for the Pacific Northwest. She also served as Director of Business & Government Customer Service & Operations, contributing to significant operational improvements during her tenure.
Education and Expertise
Joyce Buck studied Business Administration and Management at Washington State University from 1983 to 1985. Her educational background supports her expertise in building service and operations teams, as well as her ability to implement change within organizations. She has developed a reputation as a change agent and systems thinker, focusing on scaling infrastructure to enhance corporate capacity and profitability.
Career Achievements
Throughout her career, Joyce Buck has established a reputation for delivering award-winning impact in complex and competitive market segments. She is recognized for her ability to influence across organizational lines and build rapport with both internal and external customers. Her career-long focus on service excellence and operational effectiveness has contributed to her success in various leadership roles.