Abhilash Krishnan
About Abhilash Krishnan
Abhilash Krishnan is a professional specializing in Revenue Strategy and Operations at Uniphore, where he focuses on Net Revenue Retention and Churn Rate. He has a diverse background in management and strategy, with experience in various companies including TEDxNITKSurathkal, Belong.co, and Bharat Petroleum Corporation Limited.
Current Role at Uniphore
Abhilash Krishnan currently holds the position of Revenue Strategy and Operations at Uniphore, a role he has been in since 2023. Based in Bengaluru, Karnataka, he focuses on driving business operations and new initiatives. His responsibilities include enhancing Net Revenue Retention (NRR) and managing Churn Rate, which are critical metrics in the SaaS industry. His work contributes to the overall strategic planning and operational efficiency of the organization.
Previous Experience in Revenue Strategy and Operations
Prior to his current role, Abhilash Krishnan served as Senior Manager of Strategy and Operations at yellow.ai from 2020 to 2023. His experience also includes a tenure as Program Manager at Belong.co from 2019 to 2020. Additionally, he worked at Bharat Petroleum Corporation Limited in various capacities, including Management Trainee and Planning Officer, from 2017 to 2019. His diverse experience in these roles has equipped him with a strong foundation in leadership and management.
Internship Experience
Abhilash Krishnan has gained valuable experience through several internships. He was a Summer Engineering Intern at Halliburton in 2015 and at ACC Limited in 2014. Additionally, he worked as a Business Analyst Intern at DriveU from 2015 to 2016. These internships provided him with practical insights into engineering and business operations, contributing to his professional development.
Educational Background
Abhilash Krishnan earned a Bachelor’s Degree in Mechanical Engineering from the National Institute of Technology Karnataka, where he studied from 2013 to 2017. He also completed a Pre-University Degree at Deeksha Center For Learning from 2011 to 2013. His educational background has laid a strong foundation for his career in engineering and business operations.
Expertise in Customer Experience Strategy
Abhilash Krishnan specializes in customer experience strategy and the implementation of customer success tools. He possesses expertise in benchmarking and data analysis within the B2B SaaS industry. His skills in these areas support his role in enhancing customer satisfaction and driving business growth.