Bryce Pearson
About Bryce Pearson
Bryce Pearson is a Technical Support Engineer currently employed at Uniphore, where he has worked since 2022. He has a background in technical support and software development, having previously held positions at Xima Software and 1-800 CONTACTS, and he holds a Full Stack Development Certification from Bottega University.
Work at Uniphore
Bryce Pearson currently serves as a Technical Support Engineer at Uniphore, a role he has held since 2022. In this position, he is responsible for providing technical assistance and support to clients, ensuring that their needs are met efficiently. His experience in technical support enables him to troubleshoot issues effectively and maintain high levels of customer satisfaction.
Previous Experience at Xima Software
Prior to joining Uniphore, Bryce Pearson worked at Xima Software for four years, from 2018 to 2022. He progressed to the role of Tier 3 Technical Support Specialist, where he achieved recognition for being the highest call taker and ticket solver for multiple months. His responsibilities included resolving complex technical issues and providing support to clients, contributing to the overall success of the support team.
Career at 1-800 CONTACTS
Bryce Pearson worked as a B2B Associate at 1-800 CONTACTS from 2016 to 2018. During his tenure, he was consistently recognized as a top performer on the team. He also set four company records in speed through competition, demonstrating his efficiency and dedication to his role. His experience at 1-800 CONTACTS provided him with valuable skills in customer service and technical support.
Education and Expertise
Bryce Pearson studied Computer Programming at Bottega University, where he obtained a Full Stack Development Certification from 2021 to 2022. He is also pursuing a degree in Computer Software Engineering at Salt Lake Community College, which he began in 2016. His education has equipped him with the skills to build websites and full-stack web applications using technologies such as Python Flask, React.js, HTML, and SCSS.
Technical Skills and Projects
Bryce Pearson has demonstrated expertise in installing enterprise-level software, managing projects from initiation to completion while collaborating with software partners, company executives, and IT Directors. His technical skills encompass a range of programming languages and frameworks, enabling him to develop and deploy web applications effectively.