Charlie Flynn
About Charlie Flynn
Charlie Flynn serves as the Director of North American Sales Engineering at Uniphore, a position he has held since 2019. He has extensive experience in the technology sector, having worked in various roles at Dimension Data and Accenture over a span of more than a decade.
Current Role at Uniphore
Charlie Flynn serves as the Director of North American Sales Engineering at Uniphore. He has held this position since 2019, contributing to the company's efforts in enhancing customer engagement through advanced technology solutions. His role involves overseeing technical sales support and ensuring that customers receive optimal solutions tailored to their needs. Flynn operates from Plano, Texas, where he collaborates with various teams to drive sales and improve customer satisfaction.
Previous Experience at Dimension Data
Prior to his current role, Charlie Flynn worked at Dimension Data in various capacities. He served as an Application Consultant from 2008 to 2011, where he focused on delivering application solutions. He then transitioned to the role of Managing Technical Consultant for Customer Interactive Solutions from 2011 to 2015. Following this, he became the Services Operations Manager for Data Center & Cloud from 2015 to 2017, and later took on the position of Principal Consultant for Customer Experience from 2017 to 2019. His diverse roles at Dimension Data equipped him with extensive experience in customer solutions and technical consulting.
Consulting Experience at Accenture
Before joining Dimension Data, Charlie Flynn worked at Accenture as a Consultant from 2003 to 2008. In this role, he gained valuable experience in consulting practices and client engagement. His time at Accenture laid the foundation for his subsequent roles in technical consulting and sales engineering, enhancing his skills in delivering effective solutions to clients.
Educational Background
Charlie Flynn earned a Bachelor of Science degree in Electrical Engineering from The University of Texas at Austin. He attended the university from 1999 to 2002, where he developed a strong technical foundation that has supported his career in engineering and sales. His education has been instrumental in his understanding of complex technical concepts and their application in real-world scenarios.