Deepa Garimella
About Deepa Garimella
Deepa Garimella is a Senior Product Manager at Uniphore, where she has worked since 2023, focusing on conversational and generative AI products. With over 13 years of experience in various domains, she has held multiple roles in product management and analysis, primarily in Bengaluru, India.
Work at Uniphore
Deepa Garimella has been serving as a Senior Product Manager at Uniphore since 2023. In this role, she focuses on the development of conversational and generative AI products aimed at improving the contact center agent experience. Her responsibilities include driving initiatives related to auto summarization and real-time assistance. Prior to her current position, she worked as a Product Manager at Uniphore for six months in 2023 and as an Associate Product Manager from 2020 to 2023, accumulating significant experience within the company.
Education and Expertise
Deepa Garimella holds a Master of Business Administration (M.B.A.) in International Business from the Indian Institute of Foreign Trade, where she studied from 2005 to 2007. She also earned a Bachelor of Technology (B.Tech.) in Electronics & Communication Engineering from Sreenidhi Institute of Science and Technology, completing her studies from 2001 to 2005. With over 13 years of experience, her expertise spans domains such as conversational AI, fintech, content, and telecom.
Background
Deepa Garimella began her career as an Assistant Manager - Young Leader at Bharti Airtel Limited, where she worked for one year from 2007 to 2008. She then transitioned to Obopay as a Senior Consultant from 2016 to 2018. Following that, she served as a Lead Product Analyst at [24]7.ai for two years, from 2018 to 2020, before joining Uniphore. Her career trajectory reflects a consistent focus on product management and development within technology-driven environments.
Professional Experience
Throughout her career, Deepa Garimella has held various roles that contributed to her expertise in product management. At Uniphore, she collaborates with engineering, data science, and UX design teams to implement AI-driven solutions for contact center automation. Her previous positions at [24]7.ai and Obopay further solidified her skills in product analysis and consulting, allowing her to develop a comprehensive understanding of the fintech and telecom sectors.