Donna Roberts
About Donna Roberts
Donna Roberts is an experienced AI and CX Software Sales Development Representative currently working at Uniphore. With over 20 years in business-to-business sales, she has a strong background in consultative selling and has consistently ranked among top sales professionals.
Work at Uniphore
Currently, Donna Roberts serves as an AI & CX Software Sales Development Representative at Uniphore. She has been in this role since 2023, working remotely in the United States. In her position, she focuses on leveraging artificial intelligence and customer experience solutions to drive sales and enhance client relationships.
Previous Experience in Sales Development
Before joining Uniphore, Donna held various sales roles, including Senior Business Development Sales Representative at Congruity360 from 2021 to 2023. She also worked as a Corporate Sales Development Representative at Invoca in 2020, where she was affected by a COVID-19 layoff after five months. Her career includes positions at The Blue Book Building & Construction Network and CoStar Group, where she developed her sales skills and industry knowledge.
Education and Expertise
Donna Roberts has a diverse educational background. She studied at Oklahoma State University, earning a degree in Business, and attended The University of Texas at San Antonio, where she focused on Communication and Media Studies. Additionally, she obtained a Real Estate License from the Arizona School of Real Estate & Business. Her education complements her extensive experience in business-to-business sales, particularly in the Software and IT sectors.
Sales Skills and Techniques
With over 20 years of experience in business-to-business sales, Donna Roberts has developed strong analytical skills and a talent for relationship building. She excels in consultative and solution selling, managing the entire sales process from lead generation to closing. Donna has experience conducting virtual and in-person demos and provides sales training for new employees, focusing on cross-selling and up-selling strategies.
Technical Proficiency in Sales Tools
Donna utilizes a variety of sales tools to enhance her effectiveness in her roles. She is proficient in Salesforce, HubSpot, Slack, TEAMS, MS Office Suite, G-Suite, LinkedIn Sales Navigator, and ZoomInfo. This technical proficiency supports her ability to engage with C-Level executives and VPs, selling to Enterprise, Mid-Market, and SMB-sized organizations across the country.