Jasper Thompson
About Jasper Thompson
Jasper Thompson is a Customer Success Manager at Uniphore, where he has worked since 2022 in Illinois. He has extensive experience in customer service and financial roles across various companies, including Purpose Built and Mattersight Corporation.
Work at Uniphore
Jasper Thompson has been serving as a Customer Success Manager at Uniphore since 2022. In this role, he focuses on ensuring client satisfaction and optimizing the use of Uniphore's products and services. His position is based in Illinois, United States, where he has contributed to the company's customer engagement strategies for two years.
Previous Employment Experience
Before joining Uniphore, Jasper Thompson held various positions in different organizations. He worked as a Source to Pay Lead at Purpose Built from 2021 to 2022. Prior to that, he served as a Financial Consultant at Robert Half for two years, from 2019 to 2021. His earlier roles include Service Delivery Manager at Mattersight Corporation for eight months in 2015 and at eLoyalty from 2012 to 2015. He also worked as a Financial Analyst at eLoyalty Corporation from 2006 to 2010.
Education and Expertise
Jasper Thompson studied at Dominican University from 2003 to 2005, where he completed a two-year program. His educational background supports his expertise in customer success management and financial consulting, contributing to his professional roles in various organizations.
Career Progression
Jasper Thompson's career spans multiple roles and industries, showcasing a progression from financial analysis to customer success management. His experience includes significant positions in service delivery and financial consulting, reflecting a diverse skill set that has evolved over the years. His tenure at eLoyalty Corporation and Mattersight Corporation highlights his capabilities in managing service delivery and client relationships.