Joel Marks
About Joel Marks
Joel Marks is an Account Executive currently working at Uniphore in Greater Boston. He has a diverse background in business development and quality assurance, having held positions at VoiceSense, Fixya, and CallMiner.
Work at Uniphore
Joel Marks serves as an Account Executive at Uniphore, a position he has held since 2022. He operates within the Greater Boston area, focusing on driving sales and fostering client relationships. His role involves understanding customer needs and providing solutions that align with Uniphore's offerings in conversational AI and automation.
Previous Experience in Business Development
Prior to his current role, Joel Marks worked at CallMiner as an Account Executive from 2019 to 2022 in Boston, MA. In this capacity, he contributed to the company's efforts in enhancing customer engagement through analytics and insights. Before CallMiner, he held the position of Business Development Manager for North America at VoiceSense from 2018 to 2019, where he focused on expanding the company's market presence.
Quality Assurance Experience
Joel Marks began his career as a Quality Assurance Specialist at Fixya in Hod HaSharon, Israel, from 2012 to 2013. His responsibilities included ensuring product quality and functionality, which provided him with a solid foundation in technical assessment and customer service.
Educational Background
Joel Marks earned a Master's degree in Government with a specialization in Counter-Terrorism and Homeland Security from Reichman University (IDC Herzliya) in 2013. He also holds a Bachelor of Arts in Philosophy with International Affairs from the University of New Hampshire, which he completed in 2007. His educational background supports his analytical skills and understanding of complex issues.