John Thomas
About John Thomas
John Thomas is the Sales Director at Uniphore, specializing in customer relationship management and contact center applications. He has extensive experience in BPO and e-Commerce, and has consistently ranked in the top 10% of his peer group for five of the past six years.
Work at Uniphore
John Thomas serves as the Sales Director at Uniphore, a position he has held since 2021. In this role, he focuses on driving sales strategies and enhancing customer relationships within the organization. His expertise in customer relationship management and contact center applications supports Uniphore's mission to improve customer engagement through innovative technology solutions.
Education and Expertise
John Thomas earned a Bachelor of Business Administration (B.B.A.) degree in Entrepreneurial and Small Business Operations from the University of North Texas. His educational background, combined with his specialization in SaaS and cloud computing, equips him with the knowledge necessary to navigate the complexities of modern business environments.
Background
John Thomas has extensive experience in sales and management across various industries, particularly in business process outsourcing (BPO) and e-Commerce. His career spans over two decades, during which he has held significant roles in several organizations, including NICE Ltd, Jacada, and Autonomy etalk. His diverse background contributes to his effectiveness as a sales strategist.
Achievements
Throughout his career, John Thomas has consistently demonstrated strong performance, achieving a top 10% ranking in his peer group for five of the past six years. His accomplishments reflect his capabilities in enterprise sales and his strategic approach to customer engagement, establishing him as a recognized figure in the sales domain.
Previous Employment History
Before joining Uniphore, John Thomas held several key positions in various companies. He worked as the Director of Solution Consulting at Autonomy etalk from 2000 to 2008, and as a Product Manager at GTE from 1996 to 2000. He also served in multiple roles at NICE Ltd, including Vice President of Sales and Enterprise Sales Manager, contributing to his extensive knowledge and experience in the field.