Julio Prato
About Julio Prato
Julio Prato is a Senior Director of Professional Services - Global Delivery at Uniphore, with over a decade of experience in the field. He has a strong background in strategic initiatives across various industries and specializes in enterprise software implementation services.
Current Role at Uniphore
Julio Prato serves as the Senior Director of Professional Services - Global Delivery at Uniphore. He has held this position since 2018, contributing to the company's growth and success in St. Augustine, Florida. In this role, he leads strategic initiatives and oversees the delivery of professional services, ensuring that customer needs are met effectively.
Previous Experience at Verint
Before joining Uniphore, Julio Prato worked at Verint as the Senior Director of Professional Services from 2011 to 2016. During his five years in this role, he operated in the Greater Atlanta Area, focusing on delivering professional services that aligned with the company's objectives and client expectations.
Career at PrimeRevenue
Julio Prato was employed at PrimeRevenue as the Global Program Manager for Customer Success from 2017 to 2018. His tenure lasted one year, during which he managed customer success initiatives, ensuring that clients received the support and services necessary for optimal outcomes.
Educational Background
Julio Prato earned a Bachelor's degree in Computer Science from the University of North Carolina at Charlotte. This educational background has provided him with a solid foundation in technology and software development, which he has applied throughout his career in professional services.
Expertise and Skills
Julio Prato possesses extensive expertise in leading strategic initiatives across various industries, including Telecommunications, Energy & Utility, and FinTech. He specializes in SaaS, Cloud, and on-premises services, focusing on maximizing profitability and revenue growth through effective enterprise software implementation. His skills include customer relationship management and managing complex solution implementation programs.