Leonard Boyd
About Leonard Boyd
Leonard Boyd is a Senior Sales Executive at Uniphore, specializing in direct sales initiatives within the Contact Center market. He has over three decades of experience in sales and management roles across various companies, including Corvisa, Autonomy, and Verint.
Current Role at Uniphore
Leonard Boyd has served as a Senior Sales Executive at Uniphore since 2017. In this role, he focuses on leveraging conversational AI and automation to improve customer service models. His experience in direct sales initiatives within the Contact Center market contributes to Uniphore's objectives in enhancing client engagement and service delivery.
Previous Experience in Sales Management
Before joining Uniphore, Leonard Boyd held various sales management positions. He worked at Corvisa as VP of Enterprise Sales from 2014 to 2015 and briefly as Regional Sales Manager in 2014. His tenure at OpenText as an Account Executive from 2015 to 2017 further solidified his expertise in sales strategies within the technology sector.
Background in Account Management
Leonard Boyd has extensive experience in account management, having worked as an Account Executive at multiple organizations. His roles at Autonomy from 2006 to 2011 and Verint from 2011 to 2014 involved managing client relationships and driving sales growth. He also served as an Account Executive at Voice Print International from 2004 to 2005.
Military and Early Career Experience
Leonard Boyd began his career in the United States Air Force, where he worked in Logistics and Transportation from 1984 to 1988. Following his military service, he transitioned to the corporate sector, holding positions such as Administrative Coordinator at American Airlines from 1989 to 2000 and Global eLearning Sales Manager at Witness Systems from 2000 to 2003.
Education and Expertise
Leonard Boyd studied at Grapevine High. He specializes in developing business cases and ROI for potential clients, demonstrating his analytical skills in sales. His expertise includes solution presentations and solution discovery, which are critical in addressing client needs and enhancing service offerings.