Mamoun Alamouri đĩđ¸
About Mamoun Alamouri đĩđ¸
Mamoun Alamouri is the Regional Vice President for the Middle East and Africa at Uniphore, a position he has held since 2023. He has extensive experience in sales and customer engagement solutions, having previously worked at Avaya, Cisco, and ujet.cx.
Current Role at Uniphore
Mamoun Alamouri serves as the Regional Vice President for the Middle East and Africa (MEA) at Uniphore. He has held this position since 2023, operating from Dubai, United Arab Emirates. In this role, he is responsible for driving business growth and expanding Uniphore's presence in the region.
Previous Experience at Avaya
Before joining Uniphore, Mamoun Alamouri worked at Avaya as the Regional Sales Director for Customer Engagement Solutions in the MEA region from 2013 to 2017. During his four years in this role, he was based in Dubai, United Arab Emirates, where he focused on enhancing customer engagement strategies and solutions.
Tenure at Cisco
Mamoun Alamouri was employed at Cisco as the Regional Sales Manager for Europe and MEA, specifically for Contact Center Solutions, from 2017 to 2022. Over five years, he contributed to the development and implementation of contact center solutions across diverse markets in the region.
Experience at ujet.cx
Prior to his current role at Uniphore, Mamoun Alamouri worked at ujet.cx as the Regional Vice President for South Europe, MEA, and India from 2022 to 2023. In this position, he focused on expanding the company's market reach and enhancing customer service solutions.
Early Career at Avaya
Mamoun Alamouri began his career at Avaya as a Senior Solutions Consultant in Saudi Arabia, focusing on Contact Center solutions from 2007 to 2012. His five years in this role provided him with foundational experience in the contact center industry.