Michael Ye
About Michael Ye
Michael Ye is a Senior Director of Product Management at Uniphore, with extensive experience in product management across various technology companies. He has held leadership roles at organizations such as Oracle, NetSuite, and Neocrm, and has a strong academic background with degrees from Stanford University, UCLA, Northwestern University, and Peking University.
Work at Uniphore
Michael Ye serves as the Senior Director of Product Management at Uniphore, a position he has held since 2020. In this role, he leads the end-to-end product management efforts for Uniphore's 'Q' product family. His responsibilities encompass market research, strategy development, roadmap planning, use case gathering, design, development, and go-to-market strategies. His leadership contributes to the company's focus on enhancing customer engagement through innovative technology.
Previous Experience in Product Management
Before joining Uniphore, Michael Ye held several significant positions in product management. He was the Vice President of Products at Neocrm from 2017 to 2020, where he elevated the flagship product 'NeoCRM' to an enterprise-scale SaaS solution recognized in Gartner’s Magic Quadrant for four consecutive years. Prior to that, he worked at NetSuite as the Director of Product Management from 2010 to 2017, managing a product portfolio with $700 million ARR and leading a global product management team.
Educational Background
Michael Ye has a strong academic background in technology and management. He earned a Master of Science in Computer Science from Stanford University. Additionally, he holds an MBA from the University of California, Los Angeles - The Anderson School of Management. His foundational studies include a Bachelor of Science in Physics from Peking University and a Master of Science in Physics from Northwestern University.
Career at Oracle and Other Companies
Michael Ye began his career at Oracle, where he worked as a Software Developer and Tech Lead from 2001 to 2006, and later as a Senior Product Manager from 2001 to 2007. His experience also includes a role as Senior Product Manager at Sage Intacct, Inc. from 2007 to 2008 and as a Senior Product Manager at Serena Software from 2008 to 2010. This diverse experience across multiple companies has equipped him with a comprehensive understanding of product management and development.
Product Development Achievements
In his career, Michael Ye has achieved notable successes in product development. He built the 'Q for Sales' product from scratch at Uniphore, achieving an 80% conversion rate from beta to paying customers. His leadership in product management has consistently focused on delivering high-quality solutions that meet market demands.