Randy Ksar
About Randy Ksar
Randy Ksar serves as the Global Customer and Content Marketing Lead at Uniphore, where he focuses on enhancing customer experience and sharing AI success stories. He has extensive experience in digital marketing and content creation, having held various roles at companies like Yahoo, Visa, and Motorola Mobility.
Work at Uniphore
Randy Ksar currently serves as the Global Customer and Content Marketing Lead at Uniphore, a position he has held since 2023. In this role, he focuses on sharing customer AI success stories through various media channels, including earned media, reviews, and analyst briefings. Prior to this, he worked as the Head of Content & Influencer Marketing at Uniphore from 2022 to 2024, where he developed strategies to enhance brand visibility. Additionally, he hosted the podcast 'Conversations that Matter,' which features discussions with business leaders about the integration of AI into business operations, from 2020 to 2024. His contributions have been integral to Uniphore's marketing efforts.
Previous Experience
Randy Ksar has extensive experience in marketing and social media across various organizations. He worked at Yahoo as a Brand Marketing Manager from 2005 to 2008. He also held positions at 8x8 as Senior Manager of Social Media from 2018 to 2020, and at Visa as a Digital Marketing Consultant from 2013 to 2014. His earlier roles include serving as Senior Web Producer at Sony Electronics and SGI, and as Sr. Social Media Manager at Motorola Mobility from 2008 to 2012. His diverse background spans over two decades, showcasing his expertise in digital marketing and content strategy.
Education and Expertise
Randy Ksar completed his high school education at Monta Vista High School, earning a High-School Diploma from 1990 to 1994. He furthered his studies at De Anza College from 1995 to 1997 before transferring to San Jose State University, where he obtained a B.S. in Business Administration with a concentration in Management Information Systems from 1997 to 1999. His educational background supports his expertise in digital marketing, content creation, and social media strategy.
Podcast Hosting and Content Creation
Randy Ksar hosts a podcast titled 'Conversations that Matter,' where he engages with business leaders to discuss the integration of AI into various aspects of business. This initiative reflects his commitment to amplifying career lessons and challenges, particularly on platforms like LinkedIn. At Uniphore, he collaborates with an in-house writer and freelancers via Upwork to produce diverse content, emphasizing the importance of customer experience as a critical business priority.