Sanjog K.
About Sanjog K.
Sanjog K. serves as the Director of Product Engineering at Uniphore, bringing extensive experience from previous roles at Avaya and Persistent Systems. He holds multiple degrees, including an MBA and an MSc in Business Analytics, and specializes in managing product development teams and transitioning products to cloud solutions.
Current Role at Uniphore
Sanjog K. serves as the Director of Product Engineering at Uniphore, a position he has held since 2022. In this role, he is responsible for overseeing product engineering initiatives, focusing on enhancing product capabilities and ensuring alignment with market demands. His expertise in managing multi-location teams contributes to the effective development and maintenance of products within the organization.
Previous Experience at Avaya
Prior to his current role, Sanjog K. worked at Avaya in various capacities. He served as R&D Director for Contact Center Product Development from 2017 to 2021 and as R&D Director for Contact Center: Outbound and Automation for a brief period in 2021. Additionally, he held the position of Sr. Manager - R&D in Unified Communications from 2013 to 2017. His tenure at Avaya spanned over eight years, during which he contributed to significant advancements in contact center technologies.
Educational Background
Sanjog K. has a diverse educational background. He earned a Master of Business Administration (MBA) from the Department of Management Sciences (PUMBA) at Savitribai Phule Pune University. He also holds a Master of Science in Business Analytics from BITS Pilani Work Integrated Learning Programmes. His undergraduate degree is a Bachelor of Science in Mathematics from the University of Mumbai. Additionally, he completed a Post Graduate Diploma in Software Technology (PGDST) from the National Center for Software Technology and is certified as a Certified Information Systems Auditor (CISA) through ISACA.
Technical Expertise and Skills
Sanjog K. possesses extensive technical expertise in product development and management. He specializes in the sustenance of end-of-life products, ensuring they continue to receive support and functionality. His experience includes leading the transition of on-premises products to Microsoft Azure cloud, which enhances scalability and flexibility. He has managed performance testing and customer support for multiple Contact Center products, focusing on high availability and reliability, and has developed solutions for 24x7 operations.
Career Progression
Sanjog K. began his career at Merce Technologies Private Limited as a Technical Specialist from 1998 to 2004. He then joined Persistent Systems as an Associate Technical Manager from 2004 to 2007. Following that, he spent five years at Avaya as a Technical Manager in R&D for Unified Communications before progressing to higher roles within the company. His career reflects a steady advancement through various technical and managerial positions, showcasing his growth in the field of product engineering.