Thiago Dos Santos
About Thiago Dos Santos
Thiago Dos Santos is a Technical Support Engineer currently working at Uniphore in Alpharetta, Georgia. He has a diverse background in software development, with previous roles at Zywave, N3, and various ministries in Brazil, and holds a Master's degree in IT Governance.
Current Role at Uniphore
Thiago Dos Santos has been serving as a Technical Support Engineer at Uniphore since 2021. In this role, he is responsible for providing technical assistance and support to clients, ensuring the effective use of Uniphore's products and services. His position is based in Alpharetta, Georgia, where he leverages his technical expertise to resolve issues and enhance customer satisfaction.
Previous Experience at Zywave
Prior to his current role, Thiago worked at Zywave as a Software Developer from 2018 to 2021. During his three years in Atlanta, Georgia, he contributed to various software development projects, applying his skills in programming and problem-solving to enhance the company's offerings.
Educational Background in IT Governance
Thiago holds a Master's degree in IT Governance from ICESP – Faculdade Promove de Brasília, which he completed in 2012. His academic journey also includes a Bachelor of Science in Computer Science from Universidade Paulista, where he studied from 2006 to 2009. This educational foundation has equipped him with a comprehensive understanding of information technology principles and practices.
Technical Skills and Expertise
Thiago possesses expertise in the LEMP stack, which includes NGINX, MySQL, and PHP, for web application development. He is skilled in front-end technologies such as Bootstrap 4 and AJAX, and has experience with Object-Oriented PHP using the Laravel framework for back-end development. Additionally, he is proficient in managing version control with GIT, which is essential for collaborative software development.
Career History in Software Engineering
Thiago has a diverse career history in software engineering. He worked as a Senior Software Engineer at the Ministry of Development, Industry and Foreign Trade from 2010 to 2013, and as a Junior Software Engineer at the Ministry of Finance in Brazil from 2003 to 2007. He also held positions at Oi Telecom and N3, where he focused on software development and compliance. His experience spans multiple roles and responsibilities, contributing to his strong background in e-commerce solutions.