Nick Koch
About Nick Koch
Nick Koch is a Customer Success Manager based in New York, New York. He has a background in account management and sales, having worked at companies like Melio, Ramp, and SiriusXM.
Current Role at Unit
Nick Koch serves as a Customer Success Manager at Unit, a position he has held since 2023. In this role, he focuses on enhancing customer satisfaction and ensuring that clients achieve their desired outcomes with Unit's services. His responsibilities include managing client relationships and providing support to optimize the customer experience.
Previous Experience at Melio
Prior to his current role, Nick worked at Melio as an Account Executive from 2020 to 2022. During his two years in this position, he was based in New York, New York, where he contributed to the company's growth by managing client accounts and facilitating effective communication between the company and its customers.
Experience at Ramp
Nick Koch held the position of Account Manager, Growth at Ramp from 2022 to 2023. In this role, he focused on driving growth initiatives and managing client accounts. His work involved identifying opportunities for expansion and enhancing customer engagement.
Educational Background in Marketing
Nick studied at Pace University, where he earned a Bachelor of Business Administration (BBA) with a focus on Marketing. This educational background provided him with foundational knowledge and skills applicable to his roles in customer success and account management.
Internship Experience
Nick has gained diverse experience through various internships. He worked as an Ad Sales Marketing Intern at SiriusXM in 2019 for one month, where he assisted in marketing efforts. Additionally, he held a position as a Wine Intern at Nike Communications, Inc. in 2018 for one month, and he also worked in various roles at The Bowery Electric from 2018 to 2019.