Amy Ferrell
About Amy Ferrell
Amy Ferrell is a Senior Customer Success Manager at Unite Us, with a background in Sport Management from the University of the Pacific. She has extensive experience in community impact and athletics, having previously worked as Director of Community Impact at United Way Of San Joaquin County and as a cycle instructor and assistant women's basketball coach at her alma mater.
Work at Unite Us
Amy Ferrell has been employed at Unite Us as a Senior Customer Success Manager since 2021. In this role, she focuses on enhancing customer satisfaction and ensuring successful outcomes for clients. Her work is based in the Stockton, California Area, where she leverages her expertise in customer relations to support the organization's mission.
Education and Expertise
Amy Ferrell earned her Master of Arts (M.A.) in Sport Management from the University of the Pacific, studying from 2010 to 2013. Prior to that, she completed her Bachelor of Arts (B.A.) in the same field at the same institution from 2007 to 2009. This educational background provides her with a strong foundation in sport management principles and practices.
Background
Amy Ferrell has a background as a student-athlete at the University of the Pacific, where she developed skills in teamwork and leadership. Her experience in athletics has informed her career path and her approach to customer success management.
Previous Experience
Before joining Unite Us, Amy served as the Director of Community Impact at United Way Of San Joaquin County from 2017 to 2021. In this position, she was responsible for overseeing community initiatives and programs. Additionally, she worked as a Cycle Instructor at the University of the Pacific's Baun Fitness Center for ten years, from 2009 to 2019, and also served as an assistant women's basketball coach at the university.