Bill Vang
About Bill Vang
Bill Vang is a Business Intelligence Operations Engineer with experience in information technology support. He has worked at Carrot Health and Unite Us, and has a Bachelor's degree in Computer Technology and a Master's degree in Data Science.
Work at Unite Us
Bill Vang has been employed at Unite Us as a Business Intelligence Operations Engineer since 2022. In this role, he focuses on optimizing data processes and enhancing the organization's operational efficiency. His work contributes to the integration of technology and data analytics within the company, supporting its mission to improve health outcomes through coordinated care.
Current Role at Carrot Health
Since 2021, Bill Vang has served as an Information Technology Support Specialist at Carrot Health in Eagan. In this position, he provides technical support and assistance to ensure the smooth operation of IT systems. His responsibilities include troubleshooting issues, maintaining hardware and software, and supporting users with their technology needs.
Previous Experience at Minnesota State University, Mankato
Bill Vang worked at Minnesota State University, Mankato from 2015 to 2017 as Information Technology Help Desk Support. During his tenure, he assisted students and staff with various IT-related inquiries and issues. This role provided him with foundational experience in customer service and technical support within an educational environment.
Experience at IBM
Bill Vang was employed at IBM as a Desktop Support Specialist from 2019 to 2020. In this capacity, he provided technical support for desktop systems, addressing hardware and software issues. His role involved ensuring that users had the necessary resources and assistance to maintain productivity.
Education and Expertise
Bill Vang studied at Minnesota State University, Mankato, where he earned a Bachelor's degree in Computer Technology/Computer Systems Technology from 2014 to 2019. He furthered his education at the University of St. Thomas, obtaining a Master's degree in Data Science from 2021 to 2023. His academic background equips him with a strong foundation in technology and data analysis.