Crystal Isaac Ms
About Crystal Isaac Ms
Crystal Isaac serves as the Network Success Manager for the Southwest Region at Unite Us, where she has worked since 2021. She has a background in health administration and project management, with previous roles at MedStar Georgetown University Hospital and Inova Health System.
Work at Unite Us
Crystal Isaac serves as the Network Success Manager for the Southwest Region at Unite Us since 2021. In this role, she focuses on enhancing network operations and ensuring effective collaboration among service providers. Her responsibilities include managing projects aimed at improving customer satisfaction and adapting processes to meet evolving needs.
Education and Expertise
Crystal Isaac holds a Bachelor of Science degree in Health Administration and Policy with a focus on Executive Management from George Mason University, where she studied from 2007 to 2012. She also earned a Master's in Business with a specialization in Project Management from the University of Maryland Global Campus, completing her studies from 2020 to 2021. Her educational background supports her operations-driven work ethic and expertise in project management.
Background
Before joining Unite Us, Crystal Isaac worked at MedStar Georgetown University Hospital as a COVID Response Team Manager and Program Coordinator from 2013 to 2021. She also served as an Administrative Coordinator at Inova Health System in the Transplant Center from 2007 to 2013. Her extensive experience in healthcare settings has equipped her with strong interpersonal and communication skills.
Achievements
During her tenure at MedStar Georgetown University Hospital, Crystal Isaac implemented measures to enhance employee morale and engagement amid the COVID-19 pandemic. She also developed policies and procedures for the volunteer services department at Inova Health System by collaborating with various service lines to address workflows and volunteer needs.