D. Goodwyn, MBA, Cspo
About D. Goodwyn, MBA, Cspo
D. Goodwyn is a Technical Solutions Manager at Unite Us, where he has held various roles since 2020. He has a strong background in operations management and product development, with experience in cross-functional team leadership and user training.
Work at Unite Us
D. Goodwyn has been employed at Unite Us since 2020, holding multiple roles over the years. Initially serving as a Product Specialist for four years, Goodwyn transitioned to the role of Operations Manager for Social Care Integration in 2022, where they have worked for two years. In 2023, Goodwyn took on the position of Technical Solutions Manager in New York, where they have been for one year. In these roles, Goodwyn has focused on improving processes and identifying opportunities for innovation.
Education and Expertise
D. Goodwyn holds a Bachelor's degree in Biology from the University of North Carolina at Charlotte, where they studied from 2007 to 2012. They furthered their education by obtaining a Master's degree in Business from Louisiana State University, completing their studies from 2014 to 2016. Goodwyn is skilled in user acceptance testing (UAT), product documentation, and has expertise in creating training materials and conducting user training sessions.
Background
Before joining Unite Us, D. Goodwyn worked at Atrium Health from 2014 to 2020. During this time, they served as a Patient Account Representative for two years and then as Operations Support for four years in Charlotte, North Carolina. This experience contributed to Goodwyn's ability to manage cross-functional teams and ensure seamless project execution.
Achievements
D. Goodwyn has demonstrated a commitment to continuous improvement in their roles. They have focused on collecting and organizing user feedback to enhance product offerings. Goodwyn's work in creating training materials and conducting user training sessions has contributed to the effective onboarding and support of users within the organization.