Emma Romey, Ma, Lmsw
About Emma Romey, Ma, Lmsw
Emma Romey, MA, LMSW, serves as the Associate Director of Customer Success for National Accounts at Unite Us, where she manages customer relationships with national health plans. She has a diverse background in behavioral health and operations, having previously held roles at The Child & Family Institute and NYC Health + Hospitals.
Work at Unite Us
Emma Romey serves as the Associate Director of Customer Success for National Accounts at Unite Us. In this role, she manages customer relationships with national health plans across various states. She focuses on aligning key metrics for success in each region, ensuring effective communication and collaboration with stakeholders. Emma has been with Unite Us since 2019, contributing to the organization's mission of improving health outcomes through integrated services.
Education and Expertise
Emma Romey holds multiple degrees in relevant fields. She earned a Bachelor of Arts in Psychology and Communication Studies from the University of Oregon, followed by a Master of Arts in Teaching from Relay Graduate School of Education. She further advanced her education by obtaining a Master of Social Work from Columbia University, specializing in Advanced Clinical Social Work Practice. This educational background equips her with a comprehensive understanding of behavioral health and effective communication strategies.
Background
Emma Romey has a diverse professional background in behavioral health and operations management. Prior to her current role at Unite Us, she worked at The Child & Family Institute as the Director of Operations from 2018 to 2021. She also served as a Behavioral Health Clinician at NYC Health + Hospitals and Mount Sinai Health System. Additionally, she was a Practice Engagement Specialist at Mental Health Service Corps, where she contributed to enhancing mental health services.
Achievements
Emma plays a key role in The Healthy Opportunities Pilot, which is the nation's first comprehensive program aimed at evaluating non-medical interventions for high-needs Medicaid enrollees. Her involvement in this initiative highlights her commitment to addressing social determinants of health and improving access to care for vulnerable populations. Emma's leadership in customer success and her previous operational roles reflect her dedication to enhancing health services.