Joanna Ramirez Smith, Mph
About Joanna Ramirez Smith, Mph
Joanna Ramirez Smith is a Senior Technical Solutions Manager at Unite Us, where she has worked since 2023. She has a background in community health and healthcare narratives, with previous roles in customer success and community engagement.
Work at Unite Us
Joanna Ramirez Smith has been serving as a Senior Technical Solutions Manager at Unite Us since 2023. In this role, she manages technical support for the North Carolina Healthy Opportunities Pilots, collaborating with over 175 community-based service providers. Prior to her current position, she held several roles at Unite Us, including Community Investment Manager and Senior Customer Success Manager from 2021 to 2023, as well as Community Engagement Manager from 2021 to 2022. Her work focuses on advancing value-based payment strategies through collaboration with Product, Engineering, and User Experience Research teams.
Education and Expertise
Joanna Ramirez Smith is pursuing a Master of Public Health (MPH) at the UNC Gillings School of Global Public Health, specializing in Health Behavior since 2019. She achieved her Nurse Aide I certification from Cabarrus College of Health Sciences in 2015. Joanna holds a Bachelor of Arts in English Language and Literature with a Pre-Medicine Concentration from Davidson College, completed in 2015. Her educational background supports her expertise in public health and healthcare narratives.
Background
Joanna Ramirez Smith has a diverse background in healthcare and community engagement. She worked as a Community Outreach Coordinator at the UNC Lineberger Comprehensive Cancer Center from 2019 to 2021, where she focused on outreach initiatives. Her experience also includes providing home health care services in rural areas of North Carolina, which enhanced her understanding of rural healthcare challenges. Additionally, she worked as a Clinical Research Assistant at Carolinas HealthCare System from 2016 to 2017.
Achievements
Throughout her career, Joanna Ramirez Smith has contributed to various initiatives that emphasize community health and engagement. She has experience in collecting oral histories to explore health narratives at a community health clinic. Her involvement in a non-profit community farm for adults with disabilities has influenced her approach to healthcare, emphasizing the importance of treating individuals holistically rather than focusing solely on diagnoses. Her collaborative efforts have advanced technical solutions in community health settings.