Lauren Banks
About Lauren Banks
Lauren Banks is a User Experience Specialist at Unite Us, where she has worked since 2020. She has a diverse background in education and youth services, including roles at Suffolk Public Schools, YMCA, and Boys and Girls Clubs of America.
Work at Unite Us
Lauren Banks has been employed at Unite Us as a User Experience Specialist since 2020. In this role, she supports technical configurations and the development of resource directories that are utilized by customers and coordinated care networks. Additionally, she has developed a webinar training curriculum aimed at enhancing user experience and performance within the organization. Her work focuses on improving the overall user experience for clients and stakeholders.
Previous Experience
Before joining Unite Us, Lauren Banks held several positions that contributed to her expertise in user experience and education. She worked at Suffolk Public Schools as a School Secretary and Librarian Assistant from 2014 to 2015. She also served as a Tutor for the Boys and Girls Clubs of America during the same period. Prior to that, she was a Camp Off-Site Director at the YMCA of South Hampton Roads from 2008 to 2013 and worked as a Biomedical Science Facilitator at Charlotte-Mecklenburg Schools from 2017 to 2020.
Education and Expertise
Lauren Banks studied at Old Dominion University, where she achieved a Bachelor of Science degree in Biology from 2011 to 2013. Her educational background has provided her with a solid foundation in scientific principles, which she applies in her current role. This academic experience complements her practical skills gained through various positions in educational and user experience settings.
Professional Development
Throughout her career, Lauren Banks has engaged in professional development activities that enhance her skills in user experience and training. She collaborated with the learning and development team at Unite Us to assist newly hired team members with post-webinar training challenges. This collaboration reflects her commitment to fostering a supportive learning environment and improving team performance.