Megan Ducoff
About Megan Ducoff
Megan Ducoff serves as the Vice President of Operations at Unite Us, bringing extensive experience in customer success and operations management. She has held various leadership roles in organizations such as Covenant House International and The Safe Foundation, and holds an MBA from the Isenberg School of Management and an MSW from Rutgers University.
Current Role at Unite Us
Megan Ducoff serves as the Vice President of Operations at Unite Us, a position she has held since 2021. In this role, she oversees operational strategies and initiatives to enhance customer success and improve service delivery. Her leadership is focused on driving efficiency and effectiveness within the organization.
Previous Experience at Unite Us
Megan Ducoff has held multiple roles at Unite Us prior to her current position. She was the Director of Customer Success Operations from 2019 to 2020, where she managed customer relations and operational processes. She then advanced to Senior Director of Customer Success Operations for a brief period in 2021 before becoming Vice President. Her experience at Unite Us spans several years and various leadership capacities.
Professional Background
Megan Ducoff has a diverse professional background in social services and operations management. She worked at Covenant House International in various roles, including Regional Director - Research, Director of Child Protective Services, and Director of Performance Improvement. Additionally, she served as Executive Director at The Safe Foundation, Inc. and Assistant Executive Director at Hartley House, contributing to her extensive experience in the nonprofit sector.
Educational Qualifications
Megan Ducoff holds a Master of Business Administration (MBA) from the Isenberg School of Management at UMass Amherst. She also earned a Master of Social Work (MSW) from Rutgers University - Camden. Earlier in her academic career, she obtained a Bachelor of Arts in Criminal Justice and Corrections from Rutgers University, providing her with a strong foundation in both business and social work.
Career Timeline
Megan Ducoff's career spans over a decade, with significant roles in both operations and social services. She began her career as a Policy Analyst at the Alliance for the Betterment of Citizens with Disabilities from 2009 to 2011. Following this, she held various positions at Covenant House International from 2011 to 2015. After her tenure at Covenant House, she worked at Hartley House and The Safe Foundation, before joining Unite Us, where she continues to advance her career.