Miranda Brady
About Miranda Brady
Miranda Brady is the Associate Director of Customer & Community Success at Unite Us, where she has worked since 2023. With a background in client success and community health, she has held various roles in organizations such as Stanford University and Feeding America.
Work at Unite Us
Miranda Brady currently serves as the Associate Director of Customer & Community Success at Unite Us, a role she has held since 2023. Prior to this position, she worked as a Senior Customer Success Manager at the same organization starting in 2021. Her tenure at Unite Us spans three years, during which she has contributed to enhancing customer engagement and community support initiatives in the San Francisco Bay Area.
Education and Expertise
Miranda Brady earned her Bachelor of Arts (B.A.) in Human Biology from Stanford University, completing her studies from 2011 to 2015. Her educational background provides her with a solid foundation in understanding health-related issues, which complements her professional experience in customer success and community health.
Background
Miranda Brady has a diverse professional background with experience in various roles across multiple organizations. She began her career as a Cashier and Jewelry Associate at Kmart Corporation from 2009 to 2011. She later transitioned to roles in health and community services, including positions at Stanford University School of Medicine, Feeding America San Diego, and the US Department of Health and Human Services.
Previous Work Experience
Before her current role at Unite Us, Miranda held several positions in customer success and client management. She worked at Castlight Health as an Account Manager from 2016 to 2018 and as a Client Success Coordinator in 2016. Additionally, she gained experience at Showpad as a Customer Success Manager and at Solv. in Customer Success & Operations, showcasing her ability to build client strategies and manage stakeholder relationships.
Skills and Capabilities
Miranda Brady has demonstrated a strong ability to thrive in fast-paced environments and effectively collaborate with diverse stakeholders. Her professional journey reflects her adaptability to change and her proficiency in applying analytical and operational skills to develop client strategies. These capabilities have been essential in her roles within customer success and community engagement.