Nia Buker
About Nia Buker
Nia Buker is an Operations Analyst at Unite Us, where she has worked since 2022. She previously contributed to NowPow's content management system and has extensive experience in resource directory architecture and training new hires.
Work at Unite Us
Nia Buker has been employed at Unite Us as an Operations Analyst since 2022. In this role, she contributes to the organization by leveraging her expertise in resource directory architecture and taxonomy policy. Buker has played a significant role in integrating the NowPow directory into the Unite Us directory, ensuring the accuracy of 37,000 organization profiles. She leads training sessions for new hires, focusing on workflow dynamics and departmental policies, which enhances team efficiency and performance.
Previous Experience at NowPow
Before joining Unite Us, Nia Buker worked at NowPow as a Community Resource Researcher from 2021 to 2022. During her tenure, she was instrumental in the development of NowPow's new content management system by providing key suggestions. Her contributions helped improve the overall functionality and effectiveness of the system, demonstrating her analytical skills and attention to detail.
Educational Background
Nia Buker earned her Bachelor's degree from Wheaton College, where she studied Economics and Biblical and Theological Studies, with a minor in Spanish. Her academic journey spanned from 2016 to 2020, equipping her with a diverse skill set and a strong foundation in both analytical and theological disciplines.
Professional Skills and Expertise
Nia Buker possesses a strong working knowledge of resource directory architecture and taxonomy policy, which is critical for her role as an Operations Analyst. She maintains a high-quality assurance percentage above 98% weekly, consistently meeting production quotas. Buker’s ability to lead training sessions for new hires further showcases her expertise in workflow dynamics and departmental policies.
Career History
Nia Buker has a diverse career history, having held various positions prior to her current role. She worked as an Accounts Receivable Specialist at ServiceMaster Clean from 2017 to 2021, and as a Student Help-Desk Technician at Wheaton College from 2016 to 2017. Additionally, she served as a Professor's Research Assistant at Wheaton College from 2018 to 2020. This range of experiences has contributed to her analytical and operational skills.