Rachel Mc Millan, Mph
About Rachel Mc Millan, Mph
Rachel McMillan, MPH, serves as the Director of Customer Success at Unite Us, where she leads the innovation accounts vertical and national accounts strategy for health plans. She holds a Bachelor's Degree in International/Global Studies from Washington University in St. Louis and a Master's Degree in Public Health from New York University.
Current Role at Unite Us
Rachel Mc Millan serves as the Director of Customer Success at Unite Us, a position she has held since 2023. In this role, she leads the innovation accounts vertical and national accounts strategy for health plans. Her team focuses on incubating strategic emerging customers in the utilities, pharmaceutical, and clinical trials sectors. Mc Millan's work emphasizes the importance of leveraging technology to address social determinants of health and promote health equity.
Previous Experience at Unite Us
Prior to her current role, Rachel Mc Millan held several positions at Unite Us. She worked as an Account Manager from 2018 to 2020, then transitioned to Senior Account Manager from 2020 to 2021, and later became Associate Director of Customer Success from 2021 to 2023. Throughout her tenure, she contributed to the organization's customer success initiatives and developed strategies to enhance client relationships.
Educational Background
Rachel Mc Millan earned her Bachelor's Degree in International/Global Studies from Washington University in St. Louis. She furthered her education by obtaining a Master’s Degree in Public Health from New York University. Additionally, she participated in the Arts & Culture Semester Program in Dakar at the School for International Training, focusing on Senegal.
Global Experience and Previous Roles
Rachel Mc Millan has extensive global experience, having worked in various countries including Abu Dhabi, Cuba, France, Ghana, Nepal, Senegal, and Tanzania. Her previous roles include serving as a Clinical Assessment Intern at the New York City Department of Health and Mental Hygiene, Marketing Consultant at B.GOOD, and multiple positions at Projects Abroad, including Director of Marketing and Summer Overseas Program Manager.
Certifications and Specializations
Rachel Mc Millan is a Certified Health Education Specialist (CHES), with a focus on improving community health outcomes. This certification reflects her commitment to health education and her expertise in addressing public health challenges.