Shavina Grant
About Shavina Grant
Shavina Grant is a Support Operations Specialist at Unite Us, where she has worked since 2022. She has a background in customer service and IT support, with previous roles at Verizon and the College of Charleston.
Work at Unite Us
Shavina Grant has been employed at Unite Us as a Support Operations Specialist since 2022. In this role, she is responsible for providing operational support and ensuring efficient service delivery. Her position involves collaborating with various teams to enhance user experience and streamline processes within the organization.
Previous Experience
Before joining Unite Us, Shavina Grant worked at the College of Charleston as an IT Service Desk Technician from 2021 to 2022. In this capacity, she provided technical support and resolved IT-related issues for students and staff. Prior to that, she spent seven years at Verizon as a Customer Service Representative, where she managed customer inquiries and provided solutions to enhance customer satisfaction.
Education and Expertise
Shavina Grant studied Cybersecurity at Trident Technical College, where she earned an Associate's degree in 2021. Her education in this field equips her with knowledge of security protocols and IT infrastructure. Additionally, she attended Florida A&M University, where she studied Health Science from 2002 to 2008, gaining insights into health-related topics and practices.
Career Timeline
Shavina Grant's career spans several years and includes diverse roles in customer service and IT support. She began her professional journey at Verizon in 2014, where she worked until 2021. Following her tenure at Verizon, she transitioned to the College of Charleston for a brief period before joining Unite Us in 2022.