Alexandra (Young) Zajac
About Alexandra (Young) Zajac
Alexandra (Young) Zajac is a Veterinary Technician and Lead Room Tech with extensive experience in medical billing and telehealth. She has held various managerial and director-level positions in healthcare organizations and is currently studying Anthropology at multiple universities.
Current Role at United Veterinary Care
Alexandra Zajac currently holds the position of Veterinary Technician - Lead Room Tech at United Veterinary Care. She has been in this role since 2023, contributing to the veterinary care team in Andover, Massachusetts. Her responsibilities include overseeing room operations and ensuring high standards of patient care.
Previous Experience at United Veterinary Care
Prior to her current position, Alexandra worked as a Veterinary Technician at United Veterinary Care for six months in 2023. During this time, she gained valuable experience in veterinary practices and patient management.
Professional Background in Telehealth and Medical Billing
Alexandra has approximately 10 years of experience in Telehealth and 15 years in Medical Billing. She has held various roles at Amwell, including Project Manager, Medical Billing Manager, and Service Operations Manager, where she developed her expertise in revenue cycle operations and billing processes.
Education in Anthropology
Alexandra has pursued studies in Anthropology at multiple institutions. She has been studying at The Ohio State University and Columbia University since 2012. Additionally, she attended the University of South Florida and State College of Florida-Manatee-Sarasota, where she focused on Anthropology from 2009 to 2013.
Achievements in Revenue Cycle Operations
In her roles at Synapticure Inc., Alexandra made significant contributions to revenue cycle operations. She consistently decreased Contra Revenue by 5% annually and reduced business costs by over $200,000 through program improvements. She also increased the Gross Collection Rate by more than 10% year over year by normalizing processes and enhancing controls.