Jonah O'neal
About Jonah O'neal
Jonah O'Neal is a Customer Support Specialist with experience in various roles in customer service and sales. He holds a Bachelor's degree in Political Science and Government from the University of Florida.
Current Role at Universe
Jonah O'neal serves as a Customer Support Specialist at Universe. He has been in this role since 2021, contributing to customer service operations and support. His responsibilities include assisting customers with inquiries and ensuring a positive user experience.
Previous Experience at Braintree
Before joining Universe, Jonah worked at Braintree as a Client Onboarding Specialist for a brief period in 2019. His role involved facilitating the onboarding process for new clients, helping them navigate the platform effectively. This position was based in Chicago, Illinois, and lasted for three months.
Professional Background at Apple
Jonah O'neal worked at Apple as a Specialist from 2018 to 2021. During his three years in this position, he was responsible for providing customer service and support, assisting customers with product inquiries, and enhancing their overall experience with Apple products and services.
Experience at Best Buy
Earlier in his career, Jonah was employed at Best Buy as a Mobile Sales Consultant from 2013 to 2015. In this role, he focused on selling mobile devices and accessories, providing customers with information and support related to their purchases. This position was located in Gainesville, Florida.
Education and Degree
Jonah O'neal studied at the University of Florida, where he earned a Bachelor's degree in Political Science and Government. This educational background has provided him with a foundation in understanding governmental systems and political processes.