Alicia Pickell
About Alicia Pickell
Alicia Pickell serves as the IT Service Management Administrator at the University of Colorado, where she has worked since 2022. She holds a Master of Science in Information Systems and has a diverse background in IT, project coordination, and academic support.
Current Role at University of Colorado
Alicia Pickell serves as the IT Service Management Administrator at the University of Colorado, a position she has held since 2022. She works remotely, contributing to the university's IT service management processes. In addition to her current role, she has also been an Executive Assistant within the University Information Services department since 2018, where she has developed expertise in budget management and procurement.
Educational Background
Alicia Pickell earned her Master of Science in Information Systems from the University of Colorado Denver, completing her studies from 2020 to 2022. Prior to that, she obtained a Bachelor of Science in Marketing with a specialization in Information Systems from the same institution, studying from 2017 to 2018. She also holds an Associate of Arts in Business Administration and Management from Front Range Community College, which she completed from 2014 to 2016.
Professional Experience
Alicia has a diverse professional background. She worked at Front Range Community College as a Supplemental Instruction Leader for Fundamentals of Accounting and as an Academic Success Center Tutor for Algebraic Literacy and College Algebra from 2015 to 2016. Additionally, she held various roles at Outback Steakhouse and Cheeseburger In Paradise, where she gained experience in administration, training, and management.
Contributions to Knowledge Management
Alicia Pickell has contributed to the creation of a knowledge base at the University of Colorado, which enhances information accessibility and sharing among staff and students. Her work in this area reflects her commitment to optimizing IT processes and improving data analysis and visualization, aligning with the university's mission.
Skills and Expertise
Alicia possesses skills in project coordination and communication, demonstrated through her involvement in cross-campus initiatives and engagement committees at the University of Colorado. Her expertise in budget management and procurement has been developed through her role as an Executive Assistant, where she has effectively supported the university's operational needs.