Joyce Soriano Gamboa
About Joyce Soriano Gamboa
Joyce Soriano Gamboa serves as the Principal HRIS Analyst in Human Resources at the University of Colorado, where she has worked since 2017. She specializes in managing HR systems, project management, and business process improvements, drawing on her extensive background in human resources and project management education.
Current Role at University of Colorado
Joyce Soriano Gamboa serves as the Principal HRIS Analyst in the Human Resources department at the University of Colorado. She has held this position since 2017, contributing to various aspects of human capital management (HCM). Her responsibilities include managing ATS system releases, upgrades, integrations, and the recruitment lifecycle. She collaborates with technical partners to assist with system version releases and updates, ensuring the smooth operation of HR processes.
Educational Background and Certifications
Joyce Gamboa holds a Bachelor of Science degree in Business Administration with a focus on Human Resources Management from San Francisco State University. She has furthered her education through various programs, including the IPSolutions Project Management Program, where she achieved Project Management Mastery Certification. Additionally, she completed certifications in Business Process Analysis & Design from ASPE, Internal Consulting Skills for HR Professionals from eCornell, and is a Taleo Certified Report Analyst.
Professional Experience in Human Resources
Joyce Gamboa has extensive experience in human resources, having worked in various roles across multiple organizations. She began her career at Agilent Technologies as a Human Resources Research Analyst in 2000. She later held positions at Mercer, including Human Resources Intern, Representative, and Systems Analyst, accumulating a total of over five years of experience there. Additionally, she worked as a Human Resources Analyst at Marsh and spent eight years at Gap Inc. as a Senior HR Ops Analyst focusing on Workforce Analytics.
Project Management and Process Improvement
In her current role, Joyce Gamboa provides project management support for system analysis, requirements definition, configuration, troubleshooting, and testing. She evaluates and audits current business processes to understand end-user needs better and drive improvements. Joyce actively supports new initiatives and promotes best practices and strategic change across the University of Colorado, ensuring that HR technology aligns with business goals.
Collaboration and Documentation Management
Joyce Gamboa collaborates with HR areas and end users to determine technology requirements that support business objectives. She manages the development and maintenance of consistent and accurate documentation of system processes and issue resolution. Her role involves consulting with technical partners to facilitate system updates and enhancements, ensuring that the HRIS effectively meets the needs of the organization.