Rebecca Lankford
About Rebecca Lankford
Rebecca Lankford is the Enterprise CRM DevOps Manager at the University of Colorado, where she has worked since 2015. With over 24 years of experience in the cable television industry, she specializes in Salesforce administration and enhancing operational efficiency.
Current Role at University of Colorado
Rebecca Lankford serves as the Enterprise CRM DevOps Manager at the University of Colorado, a position she has held since 2015. In this role, she administers Salesforce across multiple test environments, focusing on improving engagement among students, faculty, and staff. Her responsibilities include composing test plans, analyzing requirements, and performing tests to enhance operational efficiency.
Previous Experience in Technical Management
Prior to her current role, Lankford worked at Imagine Communications as a Technical Service Manager from 2009 to 2015 in Denver, Colorado. She also held the position of Technical Support Lead at ACTV for 11 months in 2000. Her experience includes roles at nCUBE as Technical Support and Training in 1999 and at Media General Cable in customer collections from 1989 to 1990.
Education and Qualifications
Rebecca Lankford earned a Bachelor of Science degree in Arts Management with a minor in Business from Shenandoah University, where she studied from 1985 to 1989. She completed her high school education at Chantilly High School from 1982 to 1985. Her educational background supports her extensive experience in the cable television industry.
Industry Experience and Specialization
With over 24 years of experience in the cable television industry, Lankford specializes in training, documentation, account management, and product requirements specifications. Her expertise in using Salesforce is aimed at enhancing efficiency and providing key metrics through collaboration with cross-functional groups.
Volunteer Work with General Services Administration
In addition to her professional roles, Rebecca Lankford volunteers with the General Services Administration (GSA). This involvement reflects her commitment to community service and engagement beyond her primary career responsibilities.