Mark Marzan
About Mark Marzan
Mark Marzan is a General Merchandise professional with experience in client-facing roles, focusing on customer relationship building. He has worked at University of Toronto Press since 2018 and previously held a position as a Sales Associate at Roots.
Work at University of Toronto Press
Mark Marzan has been employed at the University of Toronto Press since 2018, where he holds the position of General Merchandise. His role involves managing merchandise operations at the St. George campus. He has contributed to optimizing inventory processes and enhancing sales performance through effective merchandise arrangement and replenishment strategies.
Experience in Client-Facing Roles
Mark Marzan has gained significant experience in client-facing roles throughout his career. He emphasizes the importance of building meaningful customer relationships to drive business success. His strong oral communication skills enable him to effectively advise customers on merchandise selection, ensuring a positive shopping experience.
Previous Employment at Roots
Prior to his current role, Mark worked as a Sales Associate at Roots from 2018 to 2019. During this year, he developed skills in customer service and sales, contributing to the store's overall performance. His experience at Roots laid the groundwork for his understanding of retail operations and customer engagement.
Education and Expertise
Mark Marzan studied at Humber College, where he pursued a Bachelor of Business Administration (BBA) in Business Administration and Management from 2017 to 2020. His academic background provides him with a solid foundation in business principles, which he applies in his current role in merchandise management.