Erick Valderrama
About Erick Valderrama
Erick Valderrama is a Customer Service Representative with extensive experience in the insurance industry, currently working at UniVista Insurance and HolaDoctor Insurance Services. He has a background in political science and has previously held a position as Director of Outreach & Events at Student Aid Center LLC.
Work at UniVista Insurance
Erick Valderrama has been employed at UniVista Insurance as a Customer Service Representative since 2016. In this role, he is responsible for assisting clients with their health insurance needs and guiding them through the open enrollment processes. His position requires a strong understanding of health insurance products and the ability to communicate effectively with customers to ensure they receive the necessary support.
Current Role at HolaDoctor Insurance Services
In addition to his role at UniVista Insurance, Erick Valderrama has been working as a Recruiter at HolaDoctor Insurance Services since 2016. His responsibilities include identifying and recruiting qualified candidates to fill various positions within the organization. This role emphasizes his skills in talent acquisition and human resources, contributing to the overall success of the company.
Previous Experience at Student Aid Center LLC
Prior to his current positions, Erick Valderrama served as the Director of Outreach & Events at Student Aid Center LLC for a period of eight months in 2014. In this capacity, he was responsible for organizing outreach initiatives and events aimed at promoting the organization's mission and services. This experience provided him with valuable skills in event planning and community engagement.
Education and Expertise
Erick Valderrama studied Political Science and Government at Bacone College, where he earned an Associate's degree from 2007 to 2008. He also completed his high school education at Hialeah Miami Lakes Senior High School, focusing on Sports and Exercise, and graduated with a High School Diploma in 2007. His educational background supports his expertise in customer service and outreach.
Training and Development Skills
In his current and previous roles, Erick Valderrama has been responsible for training and developing sales representatives to achieve high performance levels. This aspect of his work highlights his commitment to fostering professional growth and enhancing team performance within the organizations he has been part of.