Rolando Deus Novales
About Rolando Deus Novales
Rolando Deus Novales is a Technical Support Engineer with over a decade of experience in the IT and customer support industry, currently working at UniVista Insurance. He holds a Bachelor of Science in Computer Engineering from Pinar del Río University and has expertise in technology project management, audio and video equipment installation, and system maintenance.
Work at UniVista Insurance
Rolando Deus Novales has been employed as a Technical Support Engineer at UniVista Insurance since 2018. In this role, he provides technical assistance and support for various technology platforms, ensuring smooth operations within the company. His responsibilities include managing technology projects and addressing technical issues that arise in the Miami/Fort Lauderdale area.
Education and Expertise
Rolando studied at Pinar del Río University 'Hermanos Saiz', where he earned a Bachelor of Science in Computer Engineering from 2007 to 2014. His educational background laid the foundation for his expertise in the Computer/Networking and IT sectors. He has developed a strong focus on business integration and IT strategy throughout his career.
Background
With over a decade of experience in the Computer/Networking, IT, and Customer Support industries, Rolando has built a diverse skill set. He has previously worked as a Network Engineer at CADMART from 2016 to 2017, where he gained valuable experience in network management. His career has been marked by a commitment to effective project management and technical support.
Technical Skills and Specializations
Rolando specializes in the configuration and maintenance of Active Directory and Domain Policies. He has hands-on experience with the installation and configuration of audio and video equipment, as well as streaming equipment. Additionally, he is skilled in managing and monitoring backup systems in both Windows and Linux environments.
Multilingual Communication Skills
Rolando possesses multilingual communication skills, which enhance his ability to build relationships and share technical knowledge effectively. This skill set is particularly valuable in diverse work environments and contributes to his success in technical support roles.