Jonathan Kalibbala
About Jonathan Kalibbala
Jonathan Kalibbala is a Staff Technical Account Manager at Upbound, specializing in customer success and platform engineering. He has extensive experience in cloud architecture and engineering, having held various roles in multiple organizations since 2011.
Work at Upbound
Jonathan Kalibbala serves as a Staff Technical Account Manager in Customer Success and Platform Engineering at Upbound since 2023. In this role, he provides technical expertise and support to ensure customer success with Upbound Universal Crossplane (UXP) on Kubernetes. He designs and implements Crossplane Composite Resources, Crossplane providers, and Crossplane operations across AWS, GCP, and Azure, tailored to the needs of development and platform engineering teams. His focus is on driving measurable business value for customers.
Previous Experience
Before joining Upbound, Jonathan held several positions that contributed to his expertise in cloud architecture and engineering. He worked as an AWS Solutions Architect at Infiniti Consulting Group from 2017 to 2018. He also served as a Senior Consultant for Cloud Migration at Deloitte from 2018 to 2020. His experience includes a role as a Global Senior Customer Success Manager at HashiCorp from 2020 to 2023, where he focused on cloud adoption and migration.
Education and Expertise
Jonathan Kalibbala holds multiple degrees that enhance his expertise in engineering and business. He earned a Bachelor of Science in Electrical and Electronics Engineering from the Oriental Group of Institutes from 2002 to 2006. He also completed a Master of Business Administration with a focus on Entrepreneurship and Strategy at Dallas Baptist University from 2008 to 2010. Additionally, he obtained a Master of Science in Engineering Management from International Technological University in 2013.
Advisory and Mentorship Roles
In addition to his technical roles, Jonathan is involved in advisory and mentorship capacities. He has been a Startup Mentor at Growth Factory since 2022, focusing on customer strategy. He also serves as a Startup Advisor at Berkeley SkyDeck since 2023, providing guidance in enterprise SaaS. His experience as an Angel Investor at Sacramento Angels from 2022 to 2023 further highlights his commitment to supporting emerging businesses.
Technical Contributions
Jonathan is skilled in guiding customers to leverage Crossplane and AI/ML technologies to enhance their development lifecycle. He focuses on efficient resource allocation, streamlined workflows, and consistent deployments. His work drives the attainment of measurable business value by helping customers and their Internal Development Teams create strategies for ROI, TCO, cost, and utilization optimization as they build their applications' Internal Developer Platforms.