Lashundra Suttles
About Lashundra Suttles
Lashundra Suttles is a Billing Operations Specialist known for setting company records in collections and assisting in revenue account reconciliation. She has experience in managing invoicing records and resolving billing inquiries, currently working at UpKeep since 2020 after two years as an AR Specialist at Fivestars by SumUp.
Work at UpKeep
Lashundra Suttles has been employed at UpKeep as a Billing Operations Specialist since 2020. In this role, she has set company records for collections, achieving both daily average and total monthly collections. Her responsibilities include managing client accounts, overseeing invoicing, tracking purchase orders, and reconciling hours. She also resolves invoice disputes and addresses billing inquiries from customers. Suttles plays a key role in maintaining accurate account and invoicing records using Zuora billing software and Salesforce CRM.
Previous Experience at Fivestars by SumUp
Before joining UpKeep, Lashundra Suttles worked as an Accounts Receivable Specialist at Fivestars by SumUp from 2018 to 2020 in the El Paso Metropolitan Area. During her two years at Fivestars, she gained valuable experience in managing billing processes and customer accounts, which contributed to her expertise in the field of billing operations.
Education and Expertise
Lashundra Suttles possesses expertise in billing operations and accounts receivable management. Her proficiency in using billing software such as Zuora and customer relationship management tools like Salesforce CRM enhances her ability to maintain accurate records and streamline billing processes. Suttles has developed skills in resolving billing disputes and managing client accounts effectively.
Achievements in Billing Operations
In her role at UpKeep, Lashundra Suttles has achieved significant milestones, including setting records for both daily average and total monthly collections. Her contributions to the billing operations team have led to improved efficiency in account management and revenue reconciliation, demonstrating her impact on the organization's financial performance.