Esther Jo
About Esther Jo
Esther Jo is a Technical Customer Success Specialist at Uplevel, where she has worked since 2022. She has prior experience in community management at WeWork and a background in Kinesiology and Exercise Science from Western Washington University.
Work at Uplevel
Esther Jo has been employed at Uplevel since 2022, serving as a Technical Customer Success Specialist. In this role, she focuses on ensuring customer satisfaction and success through technical support and guidance. Her responsibilities include addressing customer inquiries, providing solutions, and facilitating effective use of Uplevel's services.
Previous Experience at WeWork
Before joining Uplevel, Esther Jo worked at WeWork from 2019 to 2022. She held two positions during her tenure: Community Associate from 2019 to 2021 and Community Lead from 2021 to 2022. As a Community Associate, she contributed to community engagement and member support in Bellevue, WA. Later, as Community Lead, she took on additional responsibilities in managing community operations and enhancing member experiences.
Educational Background
Esther Jo earned a Bachelor of Science in Kinesiology and Exercise Science from Western Washington University. She attended the university from 2008 to 2013, completing her degree over a five-year period. This educational background provided her with foundational knowledge in health and fitness, which may inform her approach to customer success.
Experience as a Toddler Teacher
Esther Jo worked as a Toddler Teacher at Bright Horizons from 2015 to 2016. In this role, she was responsible for the care and education of toddlers, fostering their development in a supportive environment. This experience contributed to her skills in communication and relationship-building.