Kristina Dykstra
About Kristina Dykstra
Kristina Dykstra is a Senior Business Operations Manager with extensive experience in revenue operations and marketing. She has held various roles at companies such as MOD Pizza, Amazon, and Expedia Group, demonstrating strong skills in data analytics, process optimization, and leadership.
Current Role at Uplevel
Kristina Dykstra serves as the Senior Business Operations Manager at Uplevel, a position she has held since 2023. In this role, she focuses on enhancing operational efficiency and driving strategic initiatives within the company. Her responsibilities include overseeing business processes and ensuring alignment with organizational goals. Dykstra's experience in business operations contributes to her effectiveness in this role.
Previous Experience at MOD Pizza
Dykstra worked at MOD Pizza in various capacities from 2013 to 2018. She began as a General Manager, where she managed daily operations and staff training for two years in Irvine, CA. She then transitioned to the Associate Marketing Manager role in Bellevue, WA, focusing on marketing strategies for two years. Additionally, she served as Franchise Operations / Training Support for nine months, where she provided training and operational support to franchisees.
Experience in Revenue Operations
Kristina Dykstra has significant experience in revenue operations, having worked in this field at several organizations. She was the Revenue Operations Manager at Uplevel from 2022 to 2023 and previously held the same title at Banzai for four months in 2022. Her expertise includes managing sales development and optimizing revenue processes, which she has applied in various roles throughout her career.
Background in Customer Success and Account Management
Dykstra has a background in customer success and account management, with experience at companies such as Expedia Group and Banzai. At Expedia, she worked as an Account Manager for two years, focusing on activities, while at Banzai, she served as a Customer Success Manager for seven months. Her roles involved building customer relationships and ensuring client satisfaction.
Skills and Expertise
Kristina Dykstra possesses strong skills in data analytics, process optimization, and project management. She is known for her problem-solving abilities and effective communication skills. Dykstra excels in customer advocacy and leadership, demonstrating a commitment to mentoring others. Her experience in go-to-market processes and start-up environments further enhances her capabilities in business operations.