Matthew Astbury
About Matthew Astbury
Matthew Astbury is a Business Process Analyst at UPMC Children's Hospital of Pittsburgh, where he has worked since 2020. He holds a Master's degree in Industrial Engineering and has experience in various roles, including internships in research and engineering.
Work at UPMC Children's Hospital of Pittsburgh
Matthew Astbury has been employed as a Business Process Analyst at UPMC Children's Hospital of Pittsburgh since 2020. In this role, he has contributed to various initiatives aimed at improving operational efficiency and user experience. Notably, he developed a standardized surgery order form in collaboration with surgeons, schedulers, OR managers, and IT. This project enhanced the overall efficiency of surgical scheduling processes. Additionally, he implemented a revised scheduling methodology that resulted in a 28% increase in booking accuracy rate.
Education and Expertise
Matthew Astbury earned a Master's degree in Industrial Engineering from the University of Pittsburgh, studying from 2018 to 2019. Prior to this, he completed a Bachelor's degree in Bioengineering and Biomedical Engineering at the same institution from 2014 to 2018. His educational background provides him with a strong foundation in engineering principles, which he applies in his current role as a Business Process Analyst.
Background and Previous Experience
Before joining UPMC Children's Hospital of Pittsburgh, Matthew Astbury gained valuable experience through various internships. He worked as an International Research Intern at the National University of Singapore in 2016 for two months. In 2017, he served as a Sleep Research Engineering Intern at Philips Respironics for three months. He also held a position as a Continuous Improvement Engineering Intern at Matthews International in 2019 for six months and worked as a Biomechanics Consulting Intern at Pittsburgh Biomechanics LLC in 2018 for two months.
Achievements in Process Improvement
Matthew Astbury has led several impactful projects during his tenure at UPMC Children's Hospital of Pittsburgh. He partnered with Community Health to significantly increase the volume of rides provided by a free rideshare program by over 1200% per week. Additionally, he managed a DMAIC project that successfully reduced the missed appointment rate by 20% through enhancements in appointment reminders and patient outreach. He also developed a live QlikView dashboard and automated reporting system focused on surgical metrics.
Contributions to Telehealth and Onboarding
As part of the rapid COVID-19 response, Matthew Astbury coordinated telehealth equipment needs and documented standard workflows to facilitate the transition to remote healthcare services. Furthermore, he created a comprehensive onboarding program for direct reports, which included guides on terminology, project management, software, hospital information, and past projects, ensuring a smooth integration for new team members.