Neena Jacob John
About Neena Jacob John
Neena Jacob John serves as the Supervisor of Patient Access in the Revenue Cycle at UPMC Children's Hospital of Pittsburgh and has extensive experience in healthcare finance and administration.
Work at UPMC Children's Hospital of Pittsburgh
Neena Jacob John has been employed at UPMC Children's Hospital of Pittsburgh since 2020, serving as the Supervisor of Patient Access within the Revenue Cycle department. In this role, she oversees patient access operations, ensuring efficient processing and management of patient information and financial transactions. Her responsibilities include coordinating with various departments to optimize patient flow and enhance the overall patient experience.
Previous Experience at Henry Ford Hospital
Prior to her current role, Neena Jacob John worked at Henry Ford Hospital in various capacities. She served as an Insurance Specialist from 2008 to 2009, where she managed insurance claims and facilitated communication between patients and insurance providers. Following this position, she worked as a Financial Coordinator from 2009 to 2012, focusing on financial operations and patient billing processes.
Education and Expertise
Neena Jacob John holds a Master of Business Administration (MBA) from Wayne State University, which she completed between 1995 and 2000. Additionally, she earned a Bachelor of Arts (B.A.) in Anthropology from the same institution, studying from 1990 to 2005. Her educational background provides her with a strong foundation in business management and social sciences, contributing to her expertise in patient access and revenue cycle management.
Current Role as Transplant Credit Analyst
In addition to her supervisory role, Neena Jacob John has been working as a Transplant Credit Analyst at UPMC since 2018. This position involves analyzing financial data related to transplant services, ensuring accurate billing and reimbursement processes. Her work supports the financial sustainability of transplant programs within the Greater Pittsburgh Area.