Ellen Cruz

Scheduling Specialist @ Upperline Health

About Ellen Cruz

Ellen Cruz is a Scheduling Specialist currently employed at Upperline Health in the United States. She has a diverse work history, including roles at American Income Life Insurance Company and Ralph Lauren, and holds a Bachelor of Business Administration in Marketing from Metropolitan University.

Work at Upperline Health

Ellen Cruz currently serves as a Scheduling Specialist at Upperline Health. She has been in this role since 2021, contributing to the operational efficiency of the organization. Her responsibilities include managing appointment schedules and ensuring that patient needs are met in a timely manner. Upperline Health focuses on providing specialized care, and Cruz plays a key role in facilitating patient access to these services.

Previous Experience in Insurance

Before joining Upperline Health, Ellen Cruz worked at American Income Life Insurance Company as an AIL Benefits Coordinator. She held this position for one year, from 2021 to 2022, in Orlando, Florida. In this role, she was responsible for coordinating benefits and assisting clients with their insurance needs, enhancing her skills in customer service and client relations.

Retail Management Background

Ellen Cruz has extensive experience in retail management, having worked at Ralph Lauren and Polo Ralph Lauren. She was a Full-Time employee at Ralph Lauren from 2013 to 2017 and later served as a Selling Manager at Polo Ralph Lauren Factory Store from 2019 to 2020. Her roles involved overseeing store operations, managing staff, and ensuring customer satisfaction.

Education and Expertise

Ellen Cruz earned a Bachelor of Business Administration (B.B.A.) in Marketing from Metropolitan University in Cupey, Puerto Rico. Her studies spanned from 1989 to 1997, providing her with a solid foundation in business principles and marketing strategies. This educational background supports her professional roles in scheduling and management.

Career Progression in Various Industries

Ellen Cruz has a diverse career history that includes roles in different sectors. She worked at Johnson Controls as a CMM from 2010 to 2013, and at Biovail as a Buyer from 1997 to 2009. Her varied experience across industries has equipped her with a broad skill set applicable to her current position.

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