Gord Mc Dougall
About Gord Mc Dougall
Gord McDougall is a Cloud Operations professional with over 15 years of experience in IT. He holds multiple degrees in Zoology from The University of Western and possesses credentials in Cisco Certified Network Professional and AWS Solutions Architect Associate.
Current Role in Cloud Operations
Gord Mc Dougall currently works in Cloud Operations at Upstream Works Software, a position he has held since 2018. In this role, he focuses on cloud application architecture and administration, specifically utilizing Amazon Web Services. His responsibilities include managing cloud infrastructure and ensuring optimal performance for clients. His experience in this area contributes to the company's ability to deliver effective cloud solutions.
Previous Experience at Upstream Works Software
Prior to his current role, Gord Mc Dougall worked as a Professional Services Technician at Upstream Works Software from 2012 to 2013. During his five-month tenure, he provided technical support and services to enhance customer satisfaction. His work involved diagnosing issues and implementing solutions to improve operational efficiency for clients.
Education and Credentials
Gord Mc Dougall holds a Master of Science (M.Sc.) in Zoology from The University of Western, where he also completed his Bachelor of Science (B.Sc. Honours) in the same field. In addition to his academic qualifications, he is a Cisco Certified Network Professional and holds AWS Solutions Architect Associate credentials. These certifications reflect his expertise in networking and cloud technologies.
Technical Skills and Expertise
Gord Mc Dougall has over 15 years of experience in the IT industry, specializing in diagnosing and solving technical issues related to hardware, software, and peripherals. He is skilled in PC and network troubleshooting for both Linux and Windows-based systems. His ability to communicate technical issues clearly with clients and colleagues enhances his effectiveness in providing support and solutions.
Previous Role as IT Technician
Before joining Upstream Works Software, Gord Mc Dougall served as an IT Technician for London Community Players from 2008 to 2010 in the Toronto, Canada area. In this role, he was responsible for managing IT infrastructure and providing technical support, contributing to the organization's operational capabilities.